If you’re having trouble finding your in-game Player Items, Packs, FIFA Points, Twitch drops, and more, try our steps to find them.
If you’ve lost or misplaced something from your FIFA Ultimate Team (FUT), try these steps first to see if you can find your missing content.
If that still didn’t help, try our basic troubleshooting steps.
You can also check @EAHelp or @EAFIFADirect on Twitter to see if we’ve tweeted about any issues that might be preventing your missing Items from coming through.
If you used FUT Coins to get an Item from the Transfer Market and your Item is missing from your Watch List, it may just be delayed. There can be a 72-hour delay in getting the Items from the Transfer Market to you. The same is true for FUT Coins after selling an Item on the Transfer Market, sometimes it can take up to 72 hours to receive them.
When a Player Item gets stuck after you’ve sold it on the Transfer Market, it should be automatically corrected within 72 hours. At that point, you’ll get the FUT Coins from the sale.