Open the Control Panel (find it by searching Control Panel in the Start menu).
Under Programs, click Uninstall a program.
Click on the EA app and uninstall.
Reinstall the EA app, then try installing your game again.
Try running the EA app as an administrator
Close the EA app.
Right-click the EA app icon on your desktop (or in the EA app directory if not on your desktop) and select Run As Administrator.
This runs the EA app as an administrator account and should let the game install.
Try lowering the User Access Control settings
UAC is a Windows security feature that helps protect your device by preventing applications from gaining Administrator access to your operating system.
We recommend re-enabling UAC as soon as you’re finished troubleshooting.