If you’re having trouble finding your in-game Player Items, Packs, FIFA Points, Twitch drops, and more, try our steps to find them.
If you’ve lost or misplaced something from your FIFA Ultimate Team (FUT), try these steps first to see if you can find your missing content.
If that still didn’t help, try our basic troubleshooting steps.
You can also check @EAHelp or @EAFIFADirect on Twitter to see if we’ve tweeted about any issues that might be preventing your missing Items from coming through.
Got disconnected and/or lost your access to Ultimate Draft? Use the Ultimate Draft Token request tool to get back in the game.
Reminder: Our advisors can help you with basic troubleshooting, but they can’t grant Ultimate Draft Tokens.