If you’re having trouble finding your in-game Player Items, Packs, FIFA Points, Twitch drops, and more, try our steps to find them.
Basic Troubleshooting Steps
If you’ve lost or misplaced something from your FIFA Ultimate Team (FUT), try these steps first to see if you can find your missing content.
Restart your console or PC.
Use the Quick Sell Recovery in the Web and Companion Apps. Double-check that you didn’t accidentally discard, Quick Sell, or use the content somewhere else in-game.
You can also check @EAHelp or @EAFIFADirect on Twitter to see if we’ve tweeted about any issues that might be preventing your missing Items from coming through.